- We respect your privacy
1.1. Flux Design Studio (“Flux Design”) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth) (the “Act”).
1.3. “Personal information” is information we hold which is identifiable as being about you.
- Collection of personal information
2.1. Flux Design will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, email address, logo, trademarks, visual communication strategy and information about your target market to enable us to send information, provide updates and process your service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your contact or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with us directly.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
- How we collect your personal information
- Use of your personal information
4.1. Flux Design may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional services and opportunities available to you. We may use your personal information to improve our services and better understand your needs.
4.2. Flux Design may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
4.3. If any of your personal information held by us is incorrect or incomplete, you may contact us for a correction or amendment, via the “Contact FLUX” section of the website.
4.4. If you no longer wish to for us to contact you, please send us an email with the word “UNSUBSCRIBE” in the subject line.
- Disclosure of your personal information
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Flux Design, https://fluxdesignstudio.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to Australia and the United States of America.If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
- Security of your personal information
6.1. Flux Design is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy@FLUXdesignstudio.com.au.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Act.
- Complaints about privacy
8.1. It is important to us that your visit to our website is always enjoyable and we always do our best to ensure that your privacy is respected. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Flux Design Studio, 4 Bunbury Street, Footscray, VIC 3011.
8.2. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Flux Design is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
- More information
11.1. More information about the Act and privacy laws in general is available from the Federal Privacy Commissioner’s website www.privacy.gov.au.
24 Sep 2014